Front Desk Assistant

San Salvador, El SalvadorFull-time

Job Description

About You

You are a reliable and detail-oriented professional who enjoys supporting daily office operations and creating a welcoming environment for visitors and employees. You take pride in staying organized, managing multiple tasks efficiently, and providing excellent customer service. You’re looking for a stable role where your administrative skills and sense of responsibility truly make an impact.

You Bring to Applaudo the Following Competencies:

  • High school diploma required.
  • 2–3 years of proven experience in front desk and administrative roles.
  • Knowledge of office management and basic bookkeeping.
  • Strong analytical and problem-solving skills.
  • Excellent command of Microsoft Office, especially Excel and Word.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong organizational skills and high attention to detail.
  • Responsible, trustworthy, and professional demeanor.
  • Customer service–oriented mindset.
  • Intermediate English proficiency.

 You Will Be Accountable for the Following Responsibilities

  • Receive and manage incoming calls, redirecting them appropriately or taking accurate messages.
  • Welcome visitors and notify the corresponding personnel of their arrival.
  • Assist in preparing meeting rooms for visitors, meetings, and special events.
  • Coordinate office cleaning activities and schedules.
  • Respond to general inquiries and address complaints in a professional manner.
  • Receive, sort, and distribute letters, packages, and deliveries.
  • Prepare outgoing mail, including drafting correspondence and securing parcels.
  • Monitor and manage incoming emails, forwarding them as needed.
  • Track office supplies and place orders when inventory is low.
  • Maintain up-to-date records, files, and administrative documentation.
  • Monitor office expenses and maintain cost records.
  • Assist with travel arrangements, schedules, and other administrative tasks as assigned.
  • Support procurement activities for internal events and celebrations.
  • Manage petty cash and prepare weekly expense reports for the treasury team.

Additional Information

About Us

At Applaudo, we partner with ambitious companies to transform through technology with an AI-native mindset at the core of how we think, build, and deliver. We combine strategic clarity, world-class execution, and modern engineering practices to help clients accelerate measurable business outcomes and stay competitive.

We are building a high-performance culture grounded in five values: Empowering Excellence, Collaborative Teamwork, Unsolicited Respect, Consistent Transparency, and Efficient Communication. These define how we work, how we make decisions, and how we hold ourselves accountable.

Applaudo is a place for people who want to grow fast, take ownership, and work alongside strong teams. Joining us means being part of an organization that is evolving intentionally, investing in modern ways of working, and embracing AI as a lever for productivity, innovation, and impact.