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Our project with an integrated home solar system firm, a subsidiary of the largest roofing materials company globally, involved collaborating closely with Applaudo’s teams to develop Salesforce-integrated automated systems. This initiative aimed to streamline internal processes, enhance partner sales tools, and improve employee experiences. It marked a strategic move towards elevating operational effectiveness and customer satisfaction.
North America
Solar energy
The Applaudo team developed customized Salesforce-integrated systems tailored to the client’s needs, enabling faster customer service and improved data management. By automating key processes and workflows within Salesforce, we facilitated quicker response times to customer inquiries while ensuring better data accuracy and reducing errors.
We implemented an agile delivery model coupled with leading Continuous Delivery/Continuous Integration (CD/CI) tools. This approach empowered the client to release updates faster and smarter, significantly reducing the time and resources needed for feature releases. Additionally, we collaborated closely with the client to optimize operational processes and workflows. By identifying and addressing inefficiencies, unnecessary costs were eliminated, and resources were allocated more effectively. Automation of repetitive tasks and implementation of process improvements led to reduced operational overhead and enhanced competitiveness in the market.
Applaudo’s strategic approach focused on leveraging Salesforce and agile development for improved processes and growth.
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